Well, if they were going to drop prices in less busy times this could be a good thing. But we all know they are probably only going to raise prices during busy times. Fast food has already become over priced. You can go to an actual restaurant for a few bucks more these days. Not that I eat at Wendy's all that often now but I foresee it being never if they do this. After all, I'm pretty sure lunch is going to be a busy time. I'm not so sure this won't backfire on them.
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Lowering prices during non-peak hours is something I noticed was not mentioned by their CEO, nor any article I sourced on this. Only raising prices. Also, no one mentioned staff getting a boost in pay during what the AI would deem suitable for surge pricing.
I have been seeing some news clips that the CEO is backpedaling now, saying they never said they would raise prices and that they never said anything about "surge" prices.
Others are saying the CEO has said they won't be implementing the AI price adjustments now, just the menu screens to help with busy times so people can order rather than wait in line.
It is a PR nightmare for them already and I am here for it. I have my popcorn ready.