Greetings @kaminchan ,
Such an interesting read....thank you for your careful thoughtful writing regarding your observations.
I was sorry to hear your story of the impersonal atmosphere of it all and how it sounded similar and well said.
It is most probably true of the west in general that we have lost that personal shopping experience or restaurant experience of reciprocal personal mutual respect and societal norms that buffer the experience into a pleasant one.
Maybe someday it will return. ^__^
Kind Regards, Bleujay
NB Hope things are getting better.