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RE: I have never been a fan of automated customer service

in Hive Learners • last year

This point you raised is so valid, I also find that annoying sometimes. Especially in the times of urgency like the example you gave. Thanks for this thoughtful post.

last year in Hive Learners by
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         last year 

        It's so good people are relating to this.
        The thing is so annoying.
        Oftentimes, I would prefer to use my airtime to call make a phone call to them directly....this too, if the automated response is drunk that day, it's not going to be funny 😂

        Thank you for stopping by🙌

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