Most likely they cut costs to maximize profit and drivers pay for it.
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Or they change their model to favor them and not the driver. I haven't seen them lower their costs yet, they will offer discounts sometimes on certain orders. I sign up as a customer for both so I completely see what's going on, 😂 The low cost orders we see they make the same on as they would on a highly tipped one so they try to figure out ways to get us to take them.