I have seen no reports of anyone having problems onboarding using Ecency.

My entry is not just about Ecency, but about Hive in general.... A person hears about Hive, wants to set up an account and has many options to choose from. It's a lottery. I know people who wanted to create account with Leo and they were completely lost.

I included a 3speak video in a post this week using Ecency app and it displays as expected.

Today I tried it and there is indeed an improvement. The video loaded in a fairly short time and you can add a thumbnail automatically. A step forward!