The worst thing is that they take money everyday and can't fix simple stuff on their apps, it's disgrace IMO
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And new users are fed up with blockchain projects after such an experience :(
I ll be there if you want to rant.
Making a bug report when you find one would be more constructive though
As I commented, we only display information coming from the blockchain at that level. It means the default RPC wasn't able to find this account, which was probably a temporary RPC issue.
We do our best to have bug-free Apps and iterate quickly on bug reports, but yeah, problems can still happen.